Once in Baqueira, a ski resort in Spain I had a ski instructor who kept criticizing whatever I did. Not a word of praise no matter how hard I tried to improve. In the middle of the lesson after he told me that “all my years of ski lessons were futile and I hadn’t learned anything”, I looked at him in the face and told him “you are fired”.

He could not believe me. I stared at him and said “I hired you to learn, not to get trashed, please go, I would rather ski with my family”. And he left. And I had a good day of skiing.

I don’t believe that learning should be demoralizing: criticism should always be balanced with praise.

As a person who lived in USA and Spain I should add that US instructors are generally uplifting. Unfortunately a lot of teachers in Spain believe that praise spoils the student. As a result many in Spain are demoralized.

Follow Martin Varsavsky on Twitter: twitter.com/martinvars

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