I apologize for the high shipping charges we have to some European countries. We are working on reducing those.
I apologize to all of those who want to be FONeros in Asia and still can´t get the routers for $5/€5. What happened is that we alocated a certain amount of routers to Asia, started selling them in Korea and sold so many that we simply ran out. My apologies and do expect social routers in many places in Asia subsidized by FON as soon as Accton, our manufacturing partners, can deliver them which I estimate will be in mid August.
I apologize for early FONeros who are having to reflash their routers. New versions of our software can be udpated from FON, so those problems should be over to new buyers, but my apologies to early FONeros trying our early beta versions.
I apologize to those who have trouble getting help from FON. We build a company to be the largest WiFi network in the world by year end (around 25K foneros) and not over 60K now. We are doing what we can, but we apologize.
Follow Martin Varsavsky on Twitter: twitter.com/martinvars