I am concerned about us at FON providing the best service that we can to FONeros that here it goes. If you have any problem with with your La Fonera installation, please write it here as a comment to this post and I promise to read it and try to do something about it.

Problems can include things like “I have not received my Fonera”, “I tried to install it and could not make it work”, “I got only the myplace network, but not FON”, “I tried to register in the maps, but I could not get my address correctly in the map”, “I disconnected the Fonera, because it only has one Ethernet port and I only had one cable”, “I connected it, but could not put it near a window because my router is too far from any windows”, or you have not found time to start connecting it, or anything else you would like to say.

Now over 100,000 Foneras were so far connected successfully, but that still leaves tens of thousands that were delivered during the last weeks not connected and I would really like to get a sense of what is going on and help out. Think about it, did you ever want to complain all the way straight to the CEO? Now you can and your complaint will be public and in my blog.

Follow Martin Varsavsky on Twitter: twitter.com/martinvars

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